Self-service salon platform
Pavilion Flow replaces the salon front desk with two surfaces: a self-service kiosk for check-in and walk-in booking, and station iPads for checkout and rebooking at the chair.
Trusted by leading salon, beauty & wellness operators
Reception is a fixed cost that scales with every site. It quietly leaks revenue at exactly the moments that matter most.
See how Pavilion Flow fixes itLong queues at peak. Walk-ins lost. Staff pulled away from clients to manage the desk.
Reception is your highest-churn, hardest-to-train role, and the salary line keeps climbing.
Missed rebookings, untaken upsells, abandoned walk-ins. The till is leaking and reports won't tell you where.
The platform
Pavilion Flow runs on hardware your guests and team already understand. It's purpose-built for the two moments that drive salon revenue.
Self-service check-in and walk-in booking at the entrance. Returning clients check themselves in, walk-ins self-book in under a minute. The desk stops being a bottleneck.
Check-in and walk-in booking only. No payment, no checkout.
At the chair, every iPad runs two apps: the Zenoti app for checkout, payment and rebooking, and Pavilion Flow's own app for live in-treatment information.
Fully managed by us under our MDM service.
Not features for the sake of it. Every surface maps to a number on your P&L. We measure each one against your own baseline.
Reduce reception headcount per site and redeploy your team to revenue-generating roles. Operators see payback inside the first quarter.
Walk-ins self-book in under a minute, even when the desk is slammed. No more lost revenue at peak, plus a clean record of every visitor.
Checkout, payment and rebooking happen at the station, on an iPad running Zenoti, with the stylist who just delivered the service. Rebook rate climbs, queues vanish.
Fully white-labelled. Fonts, colour, language, imagery, retail messaging. Pavilion Flow looks like you, on every surface, in every region.
No rip-and-replace, no parallel run. Pavilion Flow layers onto the PMS you already use. We handle the heavy lifting end to end.
Zenoti-native. No new system.
Plugs instantly into your existing Zenoti account.
Branded, configured remotely.
Your brand, your locations, done remotely. No site visits, no delays.
Hardware arrives ready.
Pre-configured, MDM-managed. Install it, switch it on.
Integrations
Pavilion Flow connects directly into Zenoti. Your existing data, services and client records stay put. API-connected platforms within your Zenoti stack continue to work alongside it.
+ any platform connected to your Zenoti via API
Case studies
Wellness
"Pavilion Flow let us redeploy front-desk staff to revenue roles without losing a single client experience touchpoint."
Hair
"The two-surface model is the first thing we've seen that actually accounts for how a real salon runs."
Franchise
Rolled out across 43+ salons in the UK and US. Every location live, on-brand and benchmarked from one central view.
“Pavilion Flow let us redeploy front-desk staff to revenue roles without losing a single client experience touchpoint.
For franchisors
From signature to first live site in under four weeks. No PMS migration, no staff retraining, no surprises in the integration scope.
Per-site overrides allowed; brand guardrails enforced from HQ.
One product, configured per market: language, payments, retail.
Daily ops feed plus a monthly board-grade PDF, scoped to any cohort.
FAQ
Everything you need to know before you put Pavilion Flow in front of guests.
Talk to our teamGet in touch
Book a 30-minute demo. We'll show you the kiosk live and walk through the ROI for your network: site count, category mix, the lot.
